Privacy Policy

GridWise Research ("we" or "our" or "us") understands the importance of your privacy and takes appropriate measures to protect your personal data. This Privacy Policy outlines our policy in terms of collecting, storing, protecting, and using user data while ensuring compliance with international data protection regulations, including General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). By using our services or providing your personal information to us, you agree to the terms of this Privacy Policy.

Collection and Use of Personal Information

We may collect personal information from users for the purpose of providing you with quality services and improving our products. Personal information may include, but is not limited to:

  • Name
  • Email address
  • Contact information
  • Usage data
  • Any other identifiers that may be linked to an individual

We collect and process personal information based on the following lawful basis:

  1. Consent: When you voluntarily provide us with your personal information, you consent to the collection and use of that information for specified purposes. This includes but is not limited to requesting information or signing up for newsletters, surveys, or other communication.

  2. Legitimate Interests: We may process your personal information when our legitimate interests require us to do so and when these interests are not overridden by your personal data rights.

  3. Legal Obligation: We may collect and process your personal information to comply with our legal obligations.

International Data Transfers and Data Retention

Our service providers and partners may be located outside of your country or region of residence. By using our services, you acknowledge and agree that your personal information may be transferred to, processed, and stored in locations outside of your country or region.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy unless retention for a longer period is required or permitted by law. Once the retention period expires, we will securely dispose of your personal data in accordance with applicable laws and regulations.

Data Security Measures

We prioritize the security of your personal information and take appropriate measures to protect it from unauthorized access, disclosure, and alteration. We employ industry-standard security measures to safeguard your personal data and regularly review and enhance our security procedures to ensure compliance with the latest standards.

Users' Rights

As a user, you have specific rights regarding the personal information we collect and process. These rights include:

  1. Access: You have the right to request access to the personal information we hold about you, including obtaining a copy of the information.

  2. Correction: You have the right to request correction of any inaccurate personal information we hold about you.

  3. Deletion: You have the right to request deletion of your personal information under certain circumstances.

  4. Objection to Processing: You may object to the processing of your personal information in certain situations, subject to applicable laws.

To exercise any of these rights, please Contact Us using the contact details provided at the end of this Privacy Policy.

Third-Party Data Sharing

We may share your personal information with trusted third parties only when necessary to fulfill the purposes outlined in this Privacy Policy or when required by law. These parties may include service providers, business partners, and regulatory authorities.

We may also use third-party analytics services, such as Google Analytics, to collect traffic data and analyze user behavior on our website. These service providers will process data on our behalf, adhering to applicable data protection laws.

Changes to Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. If we make material changes, we will inform you by posting the revised policy on our website or through other appropriate communication methods. We encourage you to review the updated Privacy Policy whenever you use our services to stay informed about how we protect your privacy.

Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of GridWise Research, please contact us:

GridWise Research 123 Privacy Street City, Country info@smartgridresearch.org